Privacy policy
Last Updated: June 2026
Restryde™ operates this website and all related content, features, products, and services (collectively, the "Services") to provide you with a seamless and curated shopping experience. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use our Services, make a purchase, or communicate with us.
If any conflict exists between our Terms of Service and this Privacy Policy, this Privacy Policy governs with respect to the collection, processing, and disclosure of your personal information.
Please read this policy carefully. By accessing or using our Services, you acknowledge that you have read and understood how we handle your personal information as described below.
What We Mean by "Personal Information"
"Personal information" refers to any information that identifies you or can reasonably be linked to you as an individual. It does not include anonymized or de-identified data that cannot be traced back to a specific person.
Personal Information We Collect
Depending on how you interact with our Services, we may collect the following categories of personal information:
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Contact Details — your name, email address, phone number, shipping address, and billing address
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Financial Information — payment card details, transaction records, form of payment, and payment confirmation (processed securely — we do not store full card numbers)
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Account Information — username, password, security questions, and account preferences
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Transaction Information — items viewed, added to cart, purchased, returned, or exchanged, as well as your order history
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Communications — information you share when contacting our support team or submitting inquiries
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Device & Technical Information — browser type, IP address, device identifiers, and network connection details
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Usage Information — how you navigate and interact with our website, including pages visited and time spent on site
SMS Communications
If you opt in to receive SMS communications from Restryde™, the following terms apply:
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By subscribing, you agree to receive recurring automated text messages, which may include order updates, abandoned cart reminders, promotional offers, and review requests — even if your number is listed on a state or federal do-not-call registry.
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Consent is not a condition of purchase.
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Message frequency varies. Standard message and data rates may apply. Restryde™ does not charge for SMS communications, but your wireless carrier's rates may apply.
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To unsubscribe at any time, reply STOP to any message from us. You may also reply HELP for assistance, or contact us directly at support@restryde.store.
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We reserve the right to change any phone number or short code used to deliver our SMS program. You will be notified of any such changes. Messages sent to a changed number, including STOP or HELP requests, may not be received, and we will not be liable for unprocessed requests in such cases.
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To the extent permitted by applicable law, Restryde™ is not liable for failed, delayed, or misdirected SMS delivery, errors in message content, or any actions taken based on those messages.
Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. Cookies are small data files placed on your device that help us recognize your browser and remember certain preferences.
You may adjust your browser settings to block or delete cookies at any time; however, doing so may affect the functionality of certain parts of our website. By continuing to use our Services, you consent to our use of cookies as described in this policy and our separate Cookie Policy.
Sources of Personal Information
We may collect personal information from the following sources:
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Directly from you — when you create an account, place an order, contact us, or otherwise provide information through our Services
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Automatically — through your device and browser when you visit our website, via cookies and similar technologies
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Service providers — third parties we engage to help operate and improve our Services
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Partners and other third parties — where permitted by applicable law
How We Use Your Personal Information
We use the personal information we collect for the following purposes:
Delivering and Improving Our Services
To process your orders, handle payments, arrange shipping, manage returns and exchanges, maintain your account, remember your preferences, and personalize your shopping experience — including recommending products relevant to your interests.
Marketing and Advertising
To send you promotional emails, text messages, or other marketing communications, and to serve relevant advertisements on our website or third-party platforms based on your browsing and purchase activity. You may opt out of marketing communications at any time.
Security and Fraud Prevention
To authenticate your account, secure the checkout process, detect and investigate potentially fraudulent or malicious activity, and protect the integrity of our Services. We encourage you to keep your account credentials confidential and not share them with others.
Customer Support and Communications
To respond to your inquiries, resolve issues, and maintain an effective business relationship with you.
Legal Compliance
To comply with applicable laws, respond to valid legal requests from regulatory or law enforcement authorities, participate in legal proceedings, and enforce our terms and policies.
How We Share Your Personal Information
We may disclose your personal information to third parties in the following circumstances:
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Service Providers — vendors who perform functions on our behalf, such as payment processing, order fulfillment, shipping, cloud storage, data analytics, and customer support
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Marketing and Advertising Partners — to facilitate targeted advertising and promotional campaigns; these partners process your information under their own privacy policies
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At Your Direction — when you request or consent to sharing, such as through social media integrations or third-party login tools
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Business Transactions — in connection with a merger, acquisition, sale of assets, or similar corporate transaction
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Legal Obligations — to comply with applicable law, respond to legal process (such as subpoenas or court orders), and protect the rights and safety of Restryde™ and our users
⚠️ Legal Review Note: If you use a third-party data opt-out mechanism, please ensure your opt-out page is live and functional before publishing this policy. Insert your opt-out link where applicable.
Third-Party Websites and Links
Our website may contain links to third-party websites or platforms. We do not control and are not responsible for the privacy practices, security policies, or content of those external sites. We encourage you to review the privacy policies of any third-party sites you visit. Links to external sites do not constitute our endorsement of those platforms or their operators.
Information shared on public forums, social media, or semi-public channels may be visible to other users beyond our control.
Children's Privacy
Our Services are not intended for use by children. We do not knowingly collect personal information from individuals under the age of majority in their jurisdiction. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at support@restryde.store and we will take prompt steps to delete it.
We do not knowingly sell or share the personal information of individuals under 16 years of age.
Data Security and Retention
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no security system is completely impenetrable, and we cannot guarantee absolute security. We recommend avoiding unsecured channels when sharing sensitive information with us.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, maintain your account, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Privacy Rights
Depending on where you reside, you may have some or all of the following rights regarding your personal information. These rights are not absolute and may be subject to exceptions under applicable law:
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Right to Access / Know — request access to the personal information we hold about you
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Right to Delete — request deletion of your personal information
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Right to Correct — request correction of inaccurate personal information
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Right to Data Portability — request a copy of your personal information in a portable format
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Right to Opt Out of Sale or Targeted Advertising — opt out of the sharing or sale of your data for targeted advertising purposes
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Managing Marketing Preferences — unsubscribe from promotional emails at any time using the unsubscribe link in any email we send; note that we may still send transactional emails related to your orders or account
If you reside in the UK or European Economic Area, you may also have the right to:
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Object to or Restrict Processing — ask us to stop or limit processing for specific purposes
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Withdraw Consent — withdraw consent where processing is based on consent; this does not affect the lawfulness of processing carried out prior to withdrawal
Global Privacy Control (GPC): If you visit our website with the GPC opt-out signal enabled, we will treat this as an opt-out request for the relevant device and browser, where required by applicable law.
To exercise any of these rights, please contact us at support@restryde.store. We may need to verify your identity before processing your request. You may also designate an authorized agent to submit requests on your behalf, subject to verification requirements.
We will not discriminate against you for exercising any of these rights and will respond within the timeframe required by applicable law.
Complaints
If you have concerns about how we handle your personal information, please contact us at support@restryde.store. You may also have the right to escalate your complaint to your local data protection authority.
For residents of the European Economic Area, a list of national data protection supervisory authorities is available at https://edpb.europa.eu/about-edpb/about-edpb/members.
International Data Transfers
Your personal information may be transferred to, stored in, or processed in countries other than where you reside. Where such transfers involve personal information originating from the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms — such as the European Commission's Standard Contractual Clauses or equivalent UK instruments — unless the destination country has been determined to provide an adequate level of data protection.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other operational factors. Updated versions will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy regularly to stay informed about how we protect your information.
Contact Us
For questions about this Privacy Policy, our privacy practices, or to exercise your privacy rights, please reach out to us: